Respect nearby · Keep it real
Community Guidelines
Be honest, respect consent and boundaries, protect people’s privacy, and never use Seen to exploit, threaten, harass, deceive, or endanger someone.
Effective: August 30, 2026 · Last updated: September 6, 2026
The short version
Respect boundaries. Let people decide whether and how they interact. Don’t pressure someone or keep contacting them after they decline or stop responding.
Be authentic. Represent yourself honestly. Don’t impersonate others, scam people, or send spam.
Protect privacy. Don’t share someone’s personal information, private conversations, photos, or location without their permission.
Look out for each other. Don’t harass, threaten, or exploit anyone. Report harmful behavior, and use blocking when you need to end contact.
If a situation feels unsafe
Leave, block, report, and contact local emergency services when needed. Seen IRL is not an emergency service.
Why These Guidelines Exist
Seen helps people connect around real-world moments. That works only when people feel respected and in control. These Community Guidelines explain what is and is not allowed and how we may respond when conduct puts people or the community at risk.
These Guidelines apply to profiles, usernames, photos, stories, statuses, messages, connection requests, reports, and other activity on Seen. They can also apply to harmful off-platform or in-person conduct when it arises from a Seen interaction or presents a credible risk to Seen users. They are part of the Terms of Use.
1. Respect Consent and Boundaries
Every person controls whether and how they interact. Do not:
- harass, bully, shame, threaten, intimidate, stalk, or encourage others to target someone;
- send repeated or unwanted messages, sexual comments, images, requests, or invitations—especially after someone says no, stops responding, disconnects, or blocks you;
- pressure someone to meet, share contact information, disclose their location, consume substances, or engage in sexual or romantic activity;
- secretly photograph, record, track, or publish another person in a way that violates their consent, privacy, or safety; or
- organize pile-ons, humiliation, retaliation, or false reports.
2. Do Not Threaten Safety or Facilitate Harm
Seen does not allow content or conduct that creates a credible risk of physical or serious emotional harm, including:
- credible threats, incitement, glorification of targeted violence, or instructions intended to facilitate violent wrongdoing;
- stalking, trafficking, coercion, kidnapping, extortion, blackmail, sextortion, or exploitation;
- promotion or coordination of suicide, self-harm, dangerous challenges, or eating-disorder behavior; supportive recovery conversations are allowed;
- sales or facilitation of illegal drugs, weapons, or other regulated or dangerous goods; and
- using nearby signals or personal information to locate, ambush, monitor, or endanger someone.
If you believe someone is in immediate danger, contact local emergency services. Seen cannot provide emergency assistance or guarantee that a report will be reviewed in real time.
3. Child Safety: Zero Tolerance
Seen is for people age 16 and older. Child sexual abuse and exploitation are strictly prohibited. Never use Seen to:
- create, upload, request, distribute, store, or link to child sexual abuse material (CSAM), including realistic synthetic or altered material;
- groom, sexualize, solicit, coerce, or arrange sexual contact with a minor;
- seek or share sexual images of a minor, engage in sextortion, or facilitate child trafficking or exploitation;
- misrepresent an adult as a minor—or a minor as an adult—to enable sexual conduct; or
- post identifying or location information that places a minor at risk.
Do not download, save, resend, or comment on suspected CSAM. Report it through Seen or email support@seenirl.com. We may preserve and report apparent child exploitation to the National Center for Missing & Exploited Children, law enforcement, or other authorities as required or permitted by law. Parents and guardians may report an underage account or safety concern through Seen Support.
4. Sexual Content and Intimate Privacy
Do not post, request, or distribute:
- pornography, explicit sexual acts, or content whose primary purpose is sexual arousal;
- nudity or sexual content involving anyone under 18, under any circumstance;
- non-consensual intimate images, sexual deepfakes, hidden-camera material, or threats to share intimate content;
- sexual services, commercial sexual solicitation, or offers tied to payment, gifts, housing, transportation, or substances; or
- graphic sexual harassment or fetish content directed at someone without consent.
Context matters for limited non-explicit educational, health, artistic, or advocacy content, but Seen may remove material that is unsuitable for a nearby social service or creates safety risk.
5. No Hate or Dehumanization
Do not attack, demean, exclude, or promote violence against people based on protected characteristics such as race, ethnicity, national origin, religion, caste, sex, gender, gender identity, sexual orientation, disability, serious disease, age, or immigration status. Slurs, dehumanizing comparisons, praise for hate groups, and calls for segregation or exclusion are prohibited. Discussion, counterspeech, education, and reporting about hate may be allowed when the context is clear and does not target people for abuse.
6. Be Authentic; Do Not Scam or Manipulate
- Do not impersonate another person, organization, business, or Seen representative, or create a deceptive identity to mislead or exploit people.
- Do not run romance scams, phishing, investment fraud, payment scams, fake giveaways, recruitment schemes, or attempts to obtain passwords, verification codes, financial details, or identity documents.
- Do not spam, send bulk unsolicited promotions, artificially inflate activity, coordinate fake reviews or reports, or use unauthorized bots or scripts.
- Parody or fan accounts must be clearly labeled and must not create a meaningful risk of confusion or harm.
7. Protect Privacy and Personal Information
Do not share or solicit sensitive information without a lawful reason and the person’s permission, including:
- home addresses, precise real-time location, travel plans, access codes, private phone numbers, personal email addresses, or government identifiers;
- financial, medical, biometric, immigration, employment, school, or confidential business records;
- private conversations, intimate material, or recordings that the people involved reasonably expected to remain private; or
- information intended to enable doxxing, swatting, identity theft, stalking, or offline harassment.
A public profile choice does not give others permission to track, aggregate, republish, or misuse that information.
8. Share Only Content You Have the Right to Use
Post only content you created or have permission to use. Respect copyright, trademarks, publicity rights, confidentiality, and other legal rights. Do not present edited, synthetic, or AI-generated media in a materially deceptive way when it could affect someone’s safety, reputation, or decisions. Rights holders may contact support@seenirl.com with a detailed complaint.
9. Keep the Service Secure and Usable
- Do not distribute malware, exploit vulnerabilities, interfere with service availability, or attempt unauthorized access.
- Do not scrape profiles, messages, nearby signals, or other data, and do not build unauthorized databases from Seen content.
- Do not evade blocks, suspensions, age requirements, privacy controls, rate limits, or other safety and technical measures.
- Do not use Seen data to make unlawful discriminatory or high-impact decisions about another person.
10. Reporting and Blocking
Report
You can report a person from their profile or conversation. Reports may include relevant account, content, and conversation information so we can review the concern. If you cannot report in the app, email support@seenirl.com with the subject “Safety report” and include only the information needed to investigate.
Block
Blocking separates accounts so they cannot message or see each other through nearby discovery. Blocking is a personal safety control; it does not automatically create a report. If the conduct may violate these Guidelines, report it as well.
Use reporting responsibly
Do not knowingly submit false, duplicative, retaliatory, or coordinated reports. A report does not guarantee a particular outcome, and we may be unable to share details about another account or an investigation.
11. How We Enforce These Guidelines
We may use reports, account signals, relevant content, and automated or human review to evaluate possible violations. Depending on severity, context, credible evidence, and history, we may:
- remove or limit content or visibility;
- send education, a warning, or a request to change behavior;
- limit messaging, nearby discovery, posting, or other features;
- temporarily suspend or permanently terminate an account;
- prevent a person from creating another account;
- preserve relevant records; or
- notify law enforcement, emergency services, NCMEC, or another appropriate authority when required or reasonably necessary to address a serious risk.
We may act immediately and without prior warning in serious cases. Enforcement does not have to be progressive or identical in every situation. To ask about an action on your account, contact support@seenirl.com. We may limit what we disclose to protect users, reporters, investigations, legal obligations, and safety systems.
12. Safer Real-World Connections
- Treat proximity as a signal, not proof of identity, trustworthiness, or exact location.
- Keep personal, financial, and account information private until you have a sound reason to share it.
- Meet in a public place, tell someone you trust, arrange your own transportation, and stay in control of food, drinks, and belongings.
- Leave, block, and report if someone ignores boundaries or makes you uncomfortable.
- Contact local emergency services for immediate danger. Seen is not an emergency service and does not monitor all activity in real time.
13. Changes and Contact
We may update these Guidelines as Seen, community risks, and legal requirements change. We will update the date at the top and provide additional notice when appropriate. Questions, safety concerns, underage-user reports, and child-safety concerns may be sent to Seen IRL LLC at support@seenirl.com.