Terms of Use

1. Agreement to These Terms

These Terms of Use (the “Terms”) govern your access to and use of the Seen mobile application, websites, and related services (collectively, the “Service”). “Seen,” “we,” “us,” and “our” mean Seen IRL LLC, a California limited liability company. “You” means the person using the Service.

By creating an account, tapping an acceptance control, downloading, accessing, or using the Service, you agree to these Terms, our Privacy Policy, and our Community Guidelines. If you use Seen on behalf of an organization, you represent that you are authorized to bind that organization.

2. Eligibility

You must be at least 16 years old to create or use a Seen account. If you are under the legal age to enter into a binding agreement where you live, you may use Seen only with permission from a parent or legal guardian. You may not use the Service if we previously suspended or terminated your account for a serious or repeated violation, unless we give written permission.

You represent that the information you provide about your age and eligibility is accurate. We may request reasonable information to confirm eligibility and may disable accounts that appear to be underage.

3. Your Account

• Provide accurate, current information and keep it updated.
• Keep your password, device, sign-in methods, and account access secure. Tell us promptly if you believe your account has been compromised.
• Do not sell, transfer, rent, or share your account in a way that misrepresents who is using it.
• You are responsible for activity through your account, except to the extent caused by our failure to use reasonable security measures.

4. What Seen Provides

Seen is a social service designed to help people connect in real-world contexts. Depending on the version and settings available to you, the Service may let you create a profile, choose what others can see, discover people nearby while the feature is enabled, send messages and connection requests, share temporary statuses or stories, and post photos.

Seen uses Bluetooth-based proximity signals for nearby discovery. Proximity signals do not establish a person’s identity, exact location, intent, safety, or compatibility. Features may vary by device, region, account, test group, or release stage.

5. License to Use the Service

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable license to install and use the Service for its intended, lawful purposes. Seen and its licensors retain all rights not expressly granted to you.

6. Your Content

6.1 Ownership and responsibility

“User Content” includes profile information, usernames, photos, messages, statuses, stories, reports, feedback, and other material you submit through Seen. You retain ownership of your User Content. You are responsible for it and must have all rights and permissions needed to submit it, including permission from people shown or identified in it.

6.2 License you give Seen

You grant Seen a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, process, adapt for technical or formatting purposes, transmit, display, and otherwise use your User Content only as reasonably necessary to operate, secure, moderate, support, and improve the Service and to make the content available according to your actions and privacy choices. This license allows us to use service providers acting for us. It does not give us an unrestricted right to use private content in advertising.

The license generally ends when your User Content is deleted from our active systems, but content may remain for a limited period in backups, safety and moderation records, legal records, or copies another person retained or received through the Service. Feedback and suggestions may be used without restriction or compensation, but we will not identify you publicly as the source without permission.

7. Community Rules and Prohibited Conduct

You must follow the Community Guidelines. You may not use Seen to harm people, violate law, interfere with the Service, or evade our safety controls. Without limiting the Community Guidelines, you may not:

• harass, threaten, stalk, exploit, deceive, impersonate, or repeatedly contact someone after they decline or block contact;
• post or transmit illegal, infringing, hateful, sexually exploitative, non-consensual intimate, fraudulent, or dangerously misleading material;
• solicit or sexualize minors, groom a minor, share child sexual abuse material, or facilitate child exploitation in any form;
• publish another person’s private or precise location information without permission;
• spam, scrape, automate access, manipulate engagement, distribute malware, probe security, reverse engineer except where law permits, or bypass restrictions; or
• use information from Seen to discriminate unlawfully or make high-impact decisions about employment, housing, credit, insurance, or similar matters.

8. Nearby Features and Real-World Safety

You choose whether to use nearby, messaging, and in-person features. Seen does not conduct universal identity, criminal-history, or background checks, and we do not guarantee that a user, profile, or statement is genuine, accurate, or safe. Exercise judgment and take precautions before communicating with or meeting anyone.

• Do not share sensitive personal or financial information with someone you do not trust.
• For an in-person meeting, consider a public place, tell someone you trust, arrange your own transportation, and leave if you feel unsafe.
• Use blocking and reporting tools when appropriate. For an immediate threat or emergency, contact local emergency services; Seen is not an emergency service.

9. Moderation, Reports, and Enforcement

We may investigate reports and use automated or human review to protect users and the Service. We may preserve relevant account, content, device, transaction, or conversation information where permitted by law. We may remove content; limit visibility or features; issue warnings; restrict, suspend, or terminate accounts; prevent re-registration; or notify appropriate authorities when we reasonably believe action is necessary.

We consider the nature and severity of conduct, context, credible evidence, and prior violations. Enforcement does not have to follow a fixed sequence. We do not promise to review all content before it appears or to resolve every dispute between users. You may contact support@seenirl.com to ask about an enforcement action, but we may limit details to protect privacy, safety, investigations, or legal obligations.

10. Privacy

Our Privacy Policy explains how we collect, use, disclose, retain, and protect information. It also explains controls for nearby visibility, permissions, blocking, account deletion, and privacy requests. By using Seen, you acknowledge the data practices described there.

11. Seen’s Intellectual Property

The Service—including its software, design, text, graphics, branding, trademarks, and non-user content—is owned by Seen IRL LLC or its licensors and is protected by law. You may not copy, modify, distribute, sell, lease, publicly display, or create derivative works from the Service except as these Terms or applicable law expressly allow. “Seen,” its logos, and related branding may not be used without written permission.

12. Copyright and Other Rights Complaints

If you believe content on Seen infringes your copyright or another legal right, email support@seenirl.com with: your contact information; identification of the protected work or right; identification and location of the challenged content; a statement explaining your good-faith belief; a statement that your notice is accurate and that you are authorized to act; and your physical or electronic signature. We may request additional information and may forward a notice to the person who posted the content.

13. Third-Party Services and App Stores

The Service may rely on or link to third-party products, maps, authentication providers, analytics, notifications, app stores, or websites. Their terms and privacy practices govern their services. We are not responsible for third-party services we do not control. Your use of an app downloaded through Apple App Store or Google Play is also subject to the applicable store rules, and the store provider may enforce terms that apply to it as a third-party beneficiary where required.

14. Beta Features, Changes, and Availability

Seen may include beta, test, experimental, or pre-release features. They may be incomplete, contain errors, change without notice, or be discontinued. We may add, modify, suspend, or discontinue any part of the Service and may set reasonable limits on use. We do not guarantee uninterrupted availability, delivery of messages or notifications, preservation of every item of content, or compatibility with every device. Keep your own copies of content you need to retain.

15. Account Suspension, Termination, and Deletion

You may stop using Seen at any time and may request account deletion through the in-app account controls. We may restrict, suspend, or terminate access if we reasonably believe you violated these Terms, pose a risk, create legal exposure, or if continued operation is no longer practical. Where appropriate, we may provide notice, but immediate action may be necessary for safety, security, legal compliance, or serious misconduct.

Sections that by their nature should survive termination—including ownership, licenses needed for retained records, disclaimers, liability limits, dispute terms, and miscellaneous provisions—will survive. Account deletion and retention are further described in the Privacy Policy.

16. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” SEEN IRL LLC DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR ACCURATE; THAT USERS ARE WHO THEY CLAIM TO BE; OR THAT ONLINE OR IN-PERSON INTERACTIONS WILL BE SAFE OR SATISFACTORY.

Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you. Nothing in these Terms excludes rights or warranties that cannot lawfully be excluded.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SEEN IRL LLC AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR OPPORTUNITIES, ARISING FROM OR RELATED TO THE SERVICE—even if advised that such damages are possible.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) US $100 OR (B) THE AMOUNT YOU PAID US FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

These limits do not apply to liability that cannot legally be limited, which may include liability for fraud, willful misconduct, or certain personal injuries, depending on applicable law.

18. Indemnity

To the extent permitted by law, you will defend, indemnify, and hold harmless Seen IRL LLC and its affiliates, officers, employees, and contractors from third-party claims, damages, losses, and reasonable costs arising from your User Content, your unlawful misuse of the Service, or your material violation of these Terms or another person’s rights. This obligation does not apply to the extent a claim results from our own conduct. We will provide reasonable notice and allow you to participate in the defense, subject to our right to control a matter affecting the Service or our interests.

19. Governing Law and Disputes

California law governs these Terms, without regard to conflict-of-law rules, except where the law of your residence provides non-waivable consumer protections. Before filing a formal claim, you and Seen agree to make a good-faith effort to resolve the issue by emailing support@seenirl.com with a description of the dispute and requested resolution. If the dispute is not resolved, it may be brought in a court with lawful jurisdiction. These Terms do not require arbitration and do not waive any right to participate in a class action.

20. Changes to These Terms

We may update these Terms as Seen changes or as law requires. We will update the date at the top and, when a change is material and notice is required, provide additional notice in the Service, by email, or through another reasonable method. Changes apply prospectively from their stated effective date. If you do not agree to revised Terms, stop using the Service and delete your account.

21. Miscellaneous

These Terms, the Privacy Policy, and the Community Guidelines are the entire agreement between you and Seen concerning the Service, except for any additional terms we expressly present for a particular feature. If a provision is unenforceable, it will be limited or removed only to the minimum extent necessary, and the rest remains effective. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them as part of a merger, financing, reorganization, sale of assets, or by operation of law. Headings are for convenience only.

22. Contact

Questions, support requests, safety reports, and legal notices may be sent to:
Seen IRL LLC
Email: support@seenirl.com
Support: seenirl.com/support